Last updated: November 13, 2025
This Privacy Policy explains how LoungeEasy (also referred to as 'we', 'us', or 'our'), operated by WILLIAM PERBONI SERVIÇOS LTDA, collects, uses, and protects users’ personal information. It also explains your rights regarding your personal data and how to exercise them.
We collect personal information when you use our services, contact us, or visit loungeasy.com. This may include your name, email, phone number, payment details, travel preferences, and support interactions. We use cookies and similar technologies to operate our platform, analyze usage, and personalize content. Your information is used to verify identity, process bookings, send updates, provide support, prevent fraud, and comply with legal obligations. We do not sell, rent, or lease your personal information for third-party marketing purposes.
LoungeEasy may transfer personal data internationally for processing or storage (for example, when using cloud services). We use appropriate technical and organizational safeguards, including encryption, access controls, and secure data centers. Data is retained only as long as necessary for the purposes it was collected or as required by law.
We may share information with service providers (such as payment processors, IT partners, and marketing agencies) when necessary to operate our services. We may also disclose data to protect rights, comply with laws, or as part of a merger or acquisition. We do not sell personal information to third parties for marketing purposes.
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, it will be securely deleted or anonymized.
We take reasonable technical and organizational measures to protect your personal data, such as secure servers, encryption, and firewalls. However, no online system is completely secure, so users are encouraged to safeguard their credentials and devices.
In case of a data breach, LoungeEasy will promptly investigate and take appropriate measures, including notifying affected users and authorities where required. We continuously improve our systems to prevent future incidents.
You have the right to access, correct, or delete your personal information. You may also request data portability, restriction of processing, or object to certain uses, such as direct marketing. To exercise your rights, contact support@loungeasy.com.
Where applicable, LoungeEasy complies with the EU General Data Protection Regulation (GDPR), ensuring lawful, transparent, and limited processing. We respect your rights to access, rectify, erase, and transfer your data.
LoungeEasy may send promotional communications about our services or selected partners. You may unsubscribe at any time via the link in our emails or by contacting support@loungeasy.com. Operational messages (like booking confirmations) will still be sent.
Our platform may include links to third-party websites or services (e.g., payment providers like Stripe or font services like Google Fonts and Adobe Fonts). When you follow these links, you are subject to the third party’s privacy policies. LoungeEasy is not responsible for their practices.
This Privacy Policy is governed by the laws of Brazil, unless another jurisdiction is explicitly stated for specific user groups.
Disputes related to this Privacy Policy shall be resolved according to the process described in our General Terms of Use, including negotiation, mediation, and, if necessary, arbitration or litigation in São Paulo, Brazil.
If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, contact us at support@loungeasy.com. Operated by WILLIAM PERBONI SERVIÇOS LTDA.